In airline terminology, particularly when dealing with booking systems and ancillary services, **KK** is a status code that signifies that a service or request is **still confirming**.
When you see the status code KK associated with a booking component, especially an ancillary service or a Special Service Request (SSR), it means that the airline is in the process of confirming whether that specific service can be provided. According to information found on platforms like Amadeus Community, the **KK status means that the ancillary service is still "confirming"**. This indicates that the request has been received by the airline but has not yet been fully accepted or confirmed within their system.
Think of KK as a "pending" status for a specific add-on service you've requested, such as:
* A specific type of meal (e.g., vegetarian, kosher)
* Assistance for a passenger (e.g., wheelchair assistance)
* Booking an extra seat
* Requesting specific equipment or service
Unlike the **HK** status, which stands for "Hold Confirmed" and means the service or segment is secured, **KK** is not a guarantee.
## Understanding the Implications of KK Status
Seeing a KK status means your request has been submitted, but you haven't received final confirmation from the airline yet.
* **Uncertainty:** The service is not yet guaranteed. There's a possibility it might not be confirmed.
* **Action Required:** You may need to follow up. The reference specifically advises: *"...to make sure that the booked SSR is confirmed (HK), please check with the airline to avoid any cancellation."* This highlights the importance of verifying the final status directly with the airline.
## KK vs. HK Status
Here's a simple comparison:
| Status Code | Meaning | Certainty | Action Required? |
| :---------- | :-------------- | :----------- | :------------------------------- |
| **KK** | Confirming | Pending/Low | Often requires follow-up |
| **HK** | Hold Confirmed | Confirmed/High | Usually no further action needed |
## What to Do if Your Service is KK Status
If you have a booking with a KK status for an ancillary service or SSR:
* **Contact the Airline:** The most crucial step is to contact the airline directly or the travel agency through which you booked.
* **Inquire About the Status:** Ask them to verify the status of your specific request (the one showing KK).
* **Seek Confirmation:** Request that they finalize the confirmation process to change the status to HK if possible.
* **Understand Alternatives:** If the service cannot be confirmed, ask about available alternatives.
In summary, while HK means your booking is confirmed and secured, KK means a specific part of your booking, typically an ancillary service, is still awaiting confirmation from the airline and requires attention to ensure it is ultimately secured.
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