If your AirPods are malfunctioning, here's how to troubleshoot the issue, based on common solutions:
Troubleshooting Steps for AirPods
Here's a breakdown of what to do when your AirPods aren't working correctly:
Initial Check: Charging
- Ensure Sufficient Charge: Make sure your AirPods and the charging case have enough charge. Plug the case into a power source using the provided cable.
- Charging Case Test: Place both AirPods inside the charging case and allow them to charge for at least 30 seconds. This often resolves minor connection issues.
After Charging: Test the Connection
- Open the Case: With your AirPods inside the charging case, open the case near your iPhone or iPad. This allows them to reconnect automatically.
- Test Audio: Play audio on your device to see if both AirPods are working properly.
Still Not Working? Reset Your AirPods
If the initial charging step doesn't fix your problem, try resetting your AirPods, this action may fix the problem:
- Reset Instructions: You can find specific reset instructions on the Apple website or via customer support for your specific AirPod model if the steps listed don't resolve the problem. This usually involves holding down a button on the charging case.
Summary of Fixes
| Problem | Solution |
|---|---|
| One AirPod not working | Charge for 30 seconds, check connection, and reset if needed. |
| Connection Issues | Charge AirPods in case near device, reset AirPods. |
Additional Tips
- Clean Your AirPods: Sometimes, debris or earwax can interfere with performance. Clean your AirPods with a soft, dry cloth, avoiding liquids.
- Check for Updates: Ensure your connected device has the latest operating system updates as these may contain bug fixes for AirPods.
- Bluetooth Interference: Move away from devices which may cause bluetooth interference such as microwaves.
By following these steps, you should be able to resolve most common AirPod issues.
