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How Do I Get a Return Label From Amazon?

Published in Amazon Returns 3 mins read

To get a return label from Amazon, you'll need to initiate a return through your Amazon account. Here's a breakdown of the process:

  1. Go to the Amazon Website: Access the Amazon website (Amazon.com) and log in to your account.

  2. Navigate to Your Orders: Find the "Returns & Orders" section. You can usually find this in the top right corner of the website or in the account menu.

  3. Locate the Order: Find the specific order containing the item you want to return.

  4. Start the Return Process: Click the "Return or Replace Items" button next to the relevant order.

  5. Select the Item(s) and Reason: Choose the item(s) you want to return and select a reason for the return from the drop-down menu.

  6. Choose a Return Option: Amazon will present you with return options, which may include different refund methods or exchange possibilities.

  7. Review Return Shipping Options: Here, Amazon will either provide a pre-paid return label or instructions for you to ship the item back.

    • Pre-paid Return Label: If Amazon provides a pre-paid return label (most common), you'll be able to download and print it.
    • No Pre-paid Label: In some cases (e.g., for very low-cost items or returns due to buyer's remorse), you may be responsible for paying for return shipping. Amazon will provide instructions if this is the case.
  8. Print the Return Label: Download and print the return label. Ensure it's clearly printed and the barcode is scannable.

  9. Prepare the Package: Repackage the item securely, preferably in the original packaging. If not possible, use a sturdy box and packing materials.

  10. Affix the Label: Attach the printed return label to the outside of the package, covering any previous shipping labels.

  11. Ship the Package: Drop off the package at the designated shipping carrier (usually UPS) specified on the return label. You can often find drop-off locations on the carrier's website.

Important Considerations:

  • Return Eligibility: Make sure your item is eligible for return within Amazon's return policy timeframe.
  • Return Reason: The reason you select for the return may affect who pays for return shipping.
  • Follow Instructions: Carefully follow all instructions provided by Amazon during the return process.
  • Keep Records: Keep a copy of the return label and tracking number for your records.

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