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How do I return an Amazon digital?

Published in Amazon Returns 2 mins read

To return an Amazon digital item, you'll need to request a refund through your Amazon account. Here's how:

Steps to Return an Amazon Digital Item

  1. Go to Your Orders: Navigate to the "Your Orders" section on the Amazon website or app.
  2. Sign In: Make sure you are signed in with the same Amazon account you used to purchase the digital content.
  3. Digital Orders Tab: Look for the "Digital Orders" tab and select it. This tab displays all your digital purchases, such as ebooks, music, and software.
  4. Return for Refund Button: Find the digital item you want to return and locate the "Return for Refund" button next to its title.
  5. Reason for Return: A pop-up window will appear. Choose the reason for your return from the provided options.
  6. Confirm Return: Finally, select "Return for Refund" to submit your request.

After completing these steps, Amazon will process your refund request. The refund timeframe can vary depending on the payment method used for the original purchase. You can typically track the status of your refund in your Amazon account.

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