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How Do I Close My Amazon Global Account?

Published in Amazon Seller Account 3 mins read

To close your Amazon Global account, you'll need to navigate through Seller Central. Here's a step-by-step guide:

Steps to Close Your Amazon Global Selling Account

  1. Go to Seller Central: Log in to your Seller Central account for the specific marketplace you want to close (e.g., Amazon.com, Amazon.co.uk, Amazon.de).

  2. Access Account Settings:

    • Click on Settings in the top right corner of Seller Central.
    • Select Account Info.
  3. Initiate Account Closure:

    • In the "Business Information" section (or a similar section related to account management), locate the option to Close Account. The exact wording might vary slightly depending on the marketplace.
  4. Select a Reason for Closure:

    • On the "Close Account" page, you'll be prompted to select a reason for closing your account. Choose the most appropriate reason from the provided options. This helps Amazon understand why sellers are leaving the platform.

Important Considerations Before Closing Your Account

  • Fulfillment by Amazon (FBA) Inventory: Ensure that all your FBA inventory is either sold, returned to you, or disposed of before closing your account. Amazon may not allow account closure with active FBA inventory.
  • Outstanding Transactions: Resolve any outstanding transactions, including refunds, chargebacks, or payments.
  • Account Health: Address any account health issues or policy violations. Having unresolved issues could complicate the closure process.
  • Remaining Balance: Make sure your account balance is zero. Amazon will need to settle any outstanding payments or charges before closure.
  • Tax Information: Ensure all necessary tax information is up to date.

Consequences of Closing Your Account

  • Loss of Selling Privileges: You will lose the ability to sell on that specific Amazon marketplace.
  • Data Retention: Amazon retains your account information for a certain period as per their policies.
  • Reopening Account: Reopening an account might require a new application and approval process. It's not guaranteed you can simply reactivate the old account.
  • Impact on Other Accounts: Closing an account in one marketplace generally does not automatically close accounts in other Amazon marketplaces. You must close each account individually.

Closing your Amazon Global account is a permanent action that removes your ability to sell on that specific marketplace. Make sure you have considered all consequences and addressed all necessary tasks before proceeding.

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