If your Whirlpool washer won't start, begin by checking the most common and easiest potential issues first before moving on to more complex internal components. Often, a simple fix can get your appliance running again.
Here are the key areas to investigate based on common troubleshooting steps:
Troubleshooting Steps for a Whirlpool Washer That Won't Start
Follow these steps to diagnose why your washer isn't powering on or starting a cycle:
1. Check the Power Source
Ensure the washer is receiving power.
- Verify the power cord is securely plugged into a working electrical outlet.
- Check your home's circuit breaker panel to see if the breaker for the washer has tripped. Reset it if necessary.
- Test the outlet with another appliance to confirm it's providing power.
2. Issues with the Door Lock
The washer will not start if the door is not closed properly or if the door lock mechanism is faulty.
- Make sure the washer door is firmly closed and latched. Some models require a distinct click.
- Check for any obstructions preventing the door from closing fully.
- If the door appears closed but won't start, the door latch or lock assembly itself might be defective and need replacement.
3. Delay Timer Turned On
You might have accidentally activated the delay start feature.
- Check the control panel to see if a delay wash or delayed start option is set.
- If it is, you can usually cancel the cycle and select a regular start, or simply wait for the delay period to end.
4. Washer Controls Are Locked
Many washers have a control lock feature to prevent accidental starts or changes during a cycle, especially useful with children around.
- Look for an indicator light or symbol on the control panel indicating that the controls are locked (often labeled "Control Lock" or a lock icon).
- Consult your owner's manual for the specific button combination to deactivate the control lock, as this varies by model (often pressing and holding one or two buttons for a few seconds).
5. Control Board or Start Switch Failure
If simpler checks don't resolve the issue, there might be a problem with the washer's internal components.
- Start Switch: The button or touch area you press to start the cycle could be faulty. If it doesn't register input, the machine won't start.
- Control Board: The main electronic control board manages all washer functions. A failure here can prevent the machine from starting.
- Note: Diagnosing and replacing these parts often requires technical expertise.
6. Inspect the Motor and Motor Capacitor
Problems with the motor or its capacitor can prevent the wash cycle from beginning.
- The motor is responsible for spinning the drum and running the agitator/impeller.
- The capacitor provides the initial boost of electricity needed to start the motor.
- If you hear a humming noise but the drum doesn't move, it could indicate a capacitor issue.
- Note: These components are complex and should typically be inspected and replaced by a qualified technician.
7. Check the Drive Belt
Some washer models use a drive belt to connect the motor to the transmission or drum pulley.
- If the belt is broken, loose, or worn, the motor may run but the drum won't turn, or the washer might not start a cycle properly.
- Note: Accessing and checking the drive belt involves opening the machine panels and is usually a task for someone with repair experience.
Summary Table of Potential Issues
| Issue | What to Check/Do | Complexity |
|---|---|---|
| Power Source | Plug, Outlet, Circuit Breaker | Easy |
| Door Lock | Door Closure, Latch Mechanism | Easy/Medium |
| Delay Timer | Control Panel Settings | Easy |
| Control Lock | Control Panel Lock Indicator, Unlock Procedure | Easy |
| Start Switch/Control Board | Button Function, Electronic Board | Complex |
| Motor/Motor Capacitor | Motor Function, Capacitor Charge | Complex |
| Drive Belt | Belt Condition and Tension | Complex |
Always consult your Whirlpool washer's owner's manual for specific troubleshooting steps and safety precautions for your model. If you're uncomfortable checking internal components, it's best to contact a qualified appliance repair technician.
