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How to Restart an ATM Machine?

Published in ATM Operations 2 mins read

Restarting an ATM machine often involves an on-screen process where the system prompts the user for confirmation. Based on the provided reference, a key part of the restart process involves interacting with an alert on the ATM's screen.

The ATM Restart Process (According to Reference)

When an ATM is initiated for a restart, the system will typically provide a visual cue on the display.

The On-Screen Prompt

According to the reference, "The screen will change and alert you that it's about to restart." This is the point where the ATM communicates its impending action to the operator or user involved in the process.

Responding to the Restart Prompt

After receiving the alert, the system awaits a response to confirm the action. The reference details the options available at this stage:

  • Option 1 (Answer No): If you choose to answer no, the reference states, "it will just go back to the welcome screen." This effectively cancels the restart process.
  • Option 2 (Hit Yes): If you hit yes, then "the ATM will reboot. Itself." This action proceeds with the system restart.

Here is a breakdown of the options:

User Action ATM Response Outcome
Answer No Goes back to welcome screen Restart cancelled
Hit Yes The ATM will reboot. Itself. Restart proceeds/completed

In summary, restarting the ATM, as described in the reference, involves waiting for the on-screen alert and then confirming the action by selecting 'Yes' on the prompt. Selecting 'No' cancels the restart and returns the ATM to its standard operational screen.

Please note that the initial steps to trigger this restart prompt (e.g., specific key combinations, software commands) are not detailed in the provided reference. The information focuses on the interaction after the restart sequence has been initiated and the alert appears.

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