How do I close my KeyBank account?

You can close your KeyBank account by phone or in person at a branch.

Here's a detailed explanation of the ways you can close your KeyBank account:

Closing Your KeyBank Account

You have two main options for closing your KeyBank account:

• By Phone: You can call KeyBank directly.
• In Person: You can visit a KeyBank branch.

Option 1: Closing Your Account by Phone

1. Call KeyBank Customer Service: Dial 1-800-KEY2YOU.
2. Speak with a Representative: Inform the customer service representative that you wish to close your checking account.
3. Follow Instructions: The representative will guide you through the necessary steps to close your account.

Option 2: Closing Your Account In Person

1. Visit a Local Branch: Locate the nearest KeyBank branch.
2. Speak with a Banker: Inform a banker that you wish to close your checking account.
3. Provide Necessary Information: Be prepared to provide identification and any other information required to verify your identity.
4. Complete the Paperwork: The banker will assist you with completing the necessary forms to close your account.

Important Information Regarding Joint Accounts

• Joint Account Closure: To close a joint checking account, one owner will need to visit a branch.
• Necessary Documentation: Be sure to bring any required identification documents with you.

By following these steps, you can successfully close your KeyBank account.