A bank CSP, or Customer Service Point, refers to retail agents engaged by banks to provide banking services at locations other than a traditional bank branch or ATM. Essentially, it's a way for banks to extend their reach and offer services in areas where they may not have a physical presence.
Here's a breakdown:
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Definition: Bank CSPs are retail agents working on behalf of banks.
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Purpose: To deliver banking services outside of bank branches and ATMs.
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Function: They act as an extension of the bank, offering various services to customers.
