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How to Troubleshoot Bluetooth in Windows 10?

Published in Bluetooth Troubleshooting 2 mins read

Troubleshooting Bluetooth issues in Windows 10 involves several steps, focusing on using built-in tools and updating drivers.

Utilizing Windows 10 Troubleshooters

Windows 10 includes built-in troubleshooters designed to automatically diagnose and fix common problems. To use the Bluetooth troubleshooter:

  1. Go to Settings.
  2. Click on Update & Security.
  3. Select Troubleshoot in the left sidebar.
  4. Click on Additional troubleshooters.
  5. Find and select Bluetooth, then click Run the troubleshooter.

This process will attempt to identify and resolve any Bluetooth-related issues automatically.

Updating Bluetooth Drivers

Outdated or corrupted drivers are a frequent cause of Bluetooth problems. Updating them can often resolve connectivity issues.

  1. Open Device Manager. You can search for it in the Windows search bar.
  2. Expand the Bluetooth category.
  3. Right-click on your Bluetooth device.
  4. Select Update driver.
  5. Choose Search automatically for drivers to let Windows find and install the latest driver. You can also select Browse my computer for drivers if you have already downloaded the driver from the manufacturer's website.

Additional Troubleshooting Steps

If the troubleshooter and driver update do not resolve the issue, consider the following:

  • Ensure Bluetooth is enabled: Double-check that Bluetooth is turned on in Windows Settings (Devices > Bluetooth & other devices).
  • Check Airplane Mode: Make sure Airplane Mode is turned off, as it disables Bluetooth.
  • Restart Bluetooth Support Service:
    1. Press Windows key + R, type services.msc, and press Enter.
    2. Locate the "Bluetooth Support Service".
    3. Right-click and select "Restart". If the service isn't running, select "Start."
  • Check Device Compatibility: Verify that the Bluetooth device you're trying to connect is compatible with Windows 10 and that it's discoverable (e.g., in pairing mode).
  • Hardware Issues: In rare cases, the Bluetooth adapter itself may be faulty. Consider trying an external USB Bluetooth adapter to rule out hardware problems.

By systematically working through these steps, you should be able to identify and resolve most Bluetooth issues in Windows 10.

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