If your Willow pump is not turning on, there are a few key things to check based on common issues.
Troubleshooting Your Willow Pump
When your Willow breast pump isn't powering up as expected, the first steps involve checking its connection, charge level, and how you are attempting to turn it on. According to common troubleshooting advice for these devices:
Key Checks for Power Issues
- Is it connected to the charger? Your pump will not turn on while it is actively connected to the charger. Disconnect it from the charging cable before attempting to power it on.
- Is your pump charged? If the battery is depleted, the pump won't turn on. If not, charge it and try again after it has received sufficient power.
- Are you holding the power button down long enough? Simply pressing the power button might not activate the device. Ensure you are holding the power button down for the required duration (usually a few seconds) to initiate the startup sequence.
These three points cover the most frequent reasons why a Willow pump might not turn on initially.
Quick Reference Guide
| Check | Action |
|---|---|
| Connected to Charger? | Make sure it's not connected to the charger. |
| Is it Charged? | Is your pump charged? If not, charge it and try again. |
| Holding Power Button Long Enough? | Are you holding the power button down long enough? |
By systematically checking these possibilities, you can often resolve the issue of your Willow pump not turning on.
