KRA stands for Key Responsibility Area or Key Result Area.
Understanding KRA
KRAs define the core duties and expectations for an employee's role. They serve as a roadmap for achieving organizational objectives by clarifying individual responsibilities and desired outcomes. According to the provided reference (20-May-2024), a KRA sums up a comprehensive description of the roles and responsibilities of employees at their workplace and outlines the scope of the job in achieving organizational goals. They can be both qualitative and quantitative.
Key Aspects of KRA's
- Defines Scope: It outlines the breadth and depth of an employee's responsibilities.
- Sets Expectations: Clearly communicates what is expected of the employee in their role.
- Supports Goal Alignment: Connects individual tasks to broader organizational goals.
- Enables Performance Measurement: Provides a basis for evaluating employee performance.
- Enhances Accountability: Increases individual ownership and responsibility for results.
Examples of KRAs
A simple example of KRA's are:
- Sales Manager: Achieving monthly sales targets.
- Customer Service Representative: Maintaining a high customer satisfaction rating.
- Project Manager: Delivering projects on time and within budget.
