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What is the problem-solution benefit structure?

Published in Business Strategy 3 mins read

The problem-solution-benefit structure is a persuasive framework used to present information by first identifying a problem, then offering a solution to that problem, and finally highlighting the benefits of that solution.

Understanding the Structure

This structure is effective because it naturally draws the audience in by first establishing a need or pain point, then demonstrating how that need can be met and why it's advantageous to do so.

Breakdown of Each Element:

  • Problem: Clearly define the issue or opportunity. This section should make the audience aware of the problem's existence and its impact. It answers the question, "What is the pain point?"
  • Solution: Present a concrete answer to the identified problem. Explain how your proposed solution works and why it's a viable option. It answers the question, "How do you alleviate the pain?"
  • Benefit: Explain the positive outcomes and advantages of implementing the solution. Focus on the value proposition and what the audience will gain. It answers the question, "What are the positive results of alleviating the pain?"

How it Works

The problem-solution-benefit structure is a logical flow that guides the audience from awareness to acceptance.

  1. Engagement: The "problem" grabs the audience's attention by addressing something they can relate to.
  2. Credibility: The "solution" builds trust by demonstrating a clear pathway to improvement.
  3. Persuasion: The "benefit" seals the deal by highlighting the desirable outcomes and incentives.

Examples

Here's a simple example to illustrate the concept:

  • Problem: Many people struggle to find healthy and affordable meal options.
  • Solution: Our meal kit service delivers pre-portioned ingredients and easy-to-follow recipes directly to your door.
  • Benefit: You'll save time and money while enjoying delicious and nutritious meals every week, contributing to a healthier lifestyle.

Another example:

  • Problem: Project teams are often disorganized, leading to missed deadlines and reduced productivity.
  • Solution: Utilize our project management software that provides centralized task management, automated reminders, and real-time collaboration tools.
  • Benefit: Your team will stay on track, improve communication, and deliver projects efficiently, resulting in higher quality outcomes and increased profitability.

Key Advantages of Using This Structure

  • Clarity: It simplifies complex ideas into easily digestible components.
  • Persuasion: It strategically guides the audience towards a desired conclusion.
  • Engagement: It captures attention by addressing relevant needs.
  • Memorability: The structure is easy to remember and apply.

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