The full form of KRAs is Key Result Areas.
Understanding Key Result Areas
Key Result Areas (KRAs) are specific, measurable goals that organizations or individuals establish to monitor progress and success. The reference material explicitly defines KRAs as such. These areas help in defining the scope of a job or role and are crucial for performance management.
Key Aspects of KRAs
- Measurable: KRAs must be quantifiable to track progress effectively.
- Specific: Each KRA should clearly define what needs to be achieved.
- Goal-Oriented: KRAs are directly linked to the overall objectives of the organization or individual.
- Track Progress and Success: KRAs are used to track performance and success.
- Used in Human Resources: KRAs are often used to track employee goals and objectives.
Example of KRAs
| KRA | Metric | Target |
|---|---|---|
| Increase Sales Revenue | Total Sales in USD | \$1 Million |
| Improve Customer Satisfaction | Customer Satisfaction Score (CSAT) | 90% or higher |
