How do I remove admin from my Chromebook?

To remove the administrator account from your Chromebook, you will need to perform a factory reset. This process will erase all data on the device, so it's important to back up any important files before proceeding. Here are the general steps to reset your Chromebook and remove the admin account:

Steps to Factory Reset Your Chromebook:

1. Start the Recovery Process:

   • Press and hold the Esc and Refresh keys simultaneously.
   • While still holding those keys, press the Power button.
   • Once the recovery message appears on the screen, release all three keys. This is according to the information provided in the reference, which stated:

     1. Press and hold the Esc and Refresh keys at the same time.
     2. While still pressing the Esc and Refresh keys, press the Power button.
     3. Once the recovery message appears on the screen, release all the keys.

2. Follow On-Screen Instructions:

   • Your Chromebook will display instructions to begin the recovery process. This may involve using an external USB drive or an internet connection.
   • Typically, you’ll be prompted to insert a recovery USB or confirm you want to proceed with an internet recovery.

3. Complete the Reset:

   • Follow the on-screen prompts to complete the factory reset. This process can take some time.
   • After the reset is complete, your Chromebook will restart, and it will be like a new device, without any of the previous accounts including the administrator account.

Important Notes Before Resetting

• Data Loss: A factory reset will delete all locally saved files, settings, and user data on your Chromebook. Ensure that you've backed up any important data to an external storage device or cloud service before starting.
• Google Account: Upon restarting, you will need to sign in with a Google account. Be aware that if the administrator account is a managed account set up by a school or organization, removing the account may remove the device from the management console.
• Alternative Methods: If the reset method does not work, or if you do not have recovery media, it may be necessary to contact the device manufacturer for help with the reset process. This might involve a more complex system recovery.

Summary Table

Step	Action
1. Start Recovery	Press and hold Esc + Refresh keys, then press Power.
2. Release Keys	Release all keys when recovery message appears.
3. Follow Instructions	Follow prompts on screen to proceed with factory reset.
4. Complete Reset	The device will reset to factory default settings.