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How do I wipe my Acer Chromebook?

Published in Chromebook Reset 2 mins read

To wipe your Acer Chromebook, also known as performing a factory reset or powerwash, you'll need to enter recovery mode. This process will erase all local data and settings, returning the device to its original state.

Steps to Wipe Your Acer Chromebook:

Here's a step-by-step guide:

  1. Power off your Chromebook: Ensure your Acer Chromebook is completely turned off.

  2. Enter Recovery Mode: Simultaneously press and hold the Power and Refresh buttons to enter recovery mode (as noted in the provided reference).

    • The Refresh key usually looks like a circular arrow.
  3. Recovery Screen: You should see a recovery screen appear.

  4. Follow On-Screen Instructions: The recovery screen will provide instructions for completing the wipe. Typically, you'll need to use a USB drive or connect to the internet to reinstall ChromeOS.

    • If your Chromebook doesn't boot up: Connect it to a power source and try the key combination again.
    • If it still doesn't show a screen: Try pressing the Esc key along with the Power and Refresh buttons.
  5. Complete the Powerwash: Follow the prompts to complete the powerwash process. This may involve selecting an option to wipe the data and reinstall ChromeOS.

  6. Reboot: After the powerwash is complete, your Chromebook will reboot and you'll be guided through the initial setup process.

Important Considerations:

  • Backup: Before wiping your Chromebook, back up any important files stored locally to Google Drive or an external storage device.
  • Google Account: You'll need your Google Account credentials to sign back into your Chromebook after the reset.
  • Internet Connection: Ensure you have a stable internet connection during the powerwash process.
  • Time: The process can take some time, so be patient.

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