To hard reset an ASUS Chromebook, follow these steps:
Hard Reset Instructions
This process will force your Chromebook to restart, which can resolve many common issues. Here's how to perform a hard reset:
- Power Off: First, you need to completely power off your Chromebook. Press and hold the power button for at least 4 seconds to force a shutdown. This step is critical to ensure a complete reset.
- Initiate Hard Reset: Simultaneously press and hold the refresh button (usually located near the top left of the keyboard, typically an arrow in a circle) and then press the power button once to power your Chromebook back on.
- Release Refresh Button: Keep holding the power button and release the refresh button only after the Chromebook begins to restart.
What Happens During a Hard Reset?
A hard reset will:
- Clear the Chromebook's temporary memory.
- Restart the operating system.
- Resolve issues like freezing, lagging, or other performance problems.
It does not delete your files or account information.
When to Perform a Hard Reset
- When your Chromebook is not responding.
- If you are experiencing frequent crashes or errors.
- If your Chromebook is unusually slow.
Following these simple steps should help resolve most common issues with your ASUS Chromebook through a hard reset.