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How Do I Enable Cloud Access on My Cloud?

Published in Cloud Storage 2 mins read

To enable cloud access on your My Cloud device (assuming you're referring to a Western Digital My Cloud device), follow these steps:

  1. Power on Your My Cloud Device: Ensure your My Cloud device is powered on and properly connected to a power source.

  2. Connect to Your Router: Connect your My Cloud device to your router using an Ethernet cable. This provides the device with network access.

  3. Access the Setup Website: Open a web browser on a computer connected to the same network as your My Cloud device and go to os5.mycloud.com/setup. This URL directs you to the setup page for the device. Alternatively, if you are using an older My Cloud model, you may need to access the device's dashboard directly by typing its IP address into your browser. You can typically find the IP address assigned to your My Cloud device within your router's administration interface (DHCP client list or similar).

  4. Select Your Device: On the setup page (or the dashboard if accessed directly), select the specific My Cloud device you want to configure.

  5. Set Up Administrator Account: You will be prompted to create an administrator username and password for local account access. This account will give you administrative control over the My Cloud device. Follow the on-screen instructions to complete the setup.

Once you have completed these steps, your My Cloud device should be accessible remotely. You can access your files through the My Cloud web interface, the My Cloud mobile app, or the My Cloud desktop app. Make sure to keep your My Cloud device's firmware up-to-date to ensure the latest security features and optimal performance.

It's important to note that if you're having trouble connecting, ensure that UPnP (Universal Plug and Play) is enabled on your router. This feature helps the My Cloud device establish a connection with the cloud service.

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