The provided reference lists four forms of interpersonal communication, not steps. If we interpret the question as, "What are the four forms of interpersonal communication?", then the answer is below. However, if the question intends to ask about the stages or process of interpersonal communication, it's important to note that different models exist. A common model involves the following steps:
- Encoding: This is the process of converting thoughts and feelings into a communicable form.
- Transmitting: This step involves sending the encoded message through a chosen channel.
- Receiving: The recipient receives the message through their senses.
- Decoding: The recipient interprets the message, attempting to understand the sender's intent.
However, based on the reference, here are the four primary forms of interpersonal communication:
-
Verbal Communication: This includes the use of spoken or written words to convey messages. This involves elements like tone, vocabulary, and clarity of expression.
-
Listening: Actively paying attention to and understanding the messages being communicated by others. This involves not just hearing, but also comprehending the meaning and intent behind the words.
-
Written Communication: The exchange of information through written words, such as emails, letters, reports, or other documents. Clarity, grammar, and appropriate style are key elements.
-
Non-Verbal Communication: This encompasses all forms of communication that do not involve words, such as body language, facial expressions, gestures, and tone of voice. These cues can often convey more meaning than the words themselves.
In summary, these four forms, along with other skills such as recognizing stress and attitude, are critical to effective interpersonal interaction.