Data push refers to a type of integration where data is copied from a central repository, like a Configuration Management Database (CMDB), to an external system. Crucially, once the data is pushed, the original repository no longer retains control over the data. This is different from other data transfer methods where the source system maintains control and may update the data in the destination.
Key Characteristics of Data Push:
- Data Transfer Direction: Data moves from the CMDB to an external system.
- Loss of Control: The CMDB relinquishes control over the copied data once it’s pushed.
- One-Way Synchronization: Typically, changes in the external system do not automatically reflect back in the CMDB.
- Purpose: Facilitates business processes by making CMDB data available to other systems.
How Data Push Works:
| Step | Description |
|---|---|
| 1. Data Selection | Specific data is chosen from the CMDB based on defined criteria. |
| 2. Data Transfer | The selected data is transferred to an external system, such as a reporting tool, a business intelligence platform, or a customer relationship management (CRM) system. |
| 3. External System Update | The external system receives and stores the pushed data, which is then used for its specific functions. |
| 4. No Further CMDB Control | Once transferred, the CMDB no longer manages the data within the external system. Updates in the external system do not impact the CMDB, and vice-versa. |
Practical Examples:
- Feeding Data to Reporting Systems: A CMDB may push server and application data into a reporting system to generate performance reports and identify trends.
- Integrating with CRM: Pushing relevant configuration information to a CRM system helps sales and support teams understand the infrastructure behind products or services.
- Updating Asset Management: Asset management systems can be populated with information from the CMDB through data push, enabling tracking of hardware and software inventories.
- Data Analytics: Pushing CMDB information into data analytics platforms to gather insights into the IT environment.
When to Use Data Push:
- When data needs to be replicated to multiple systems for various purposes.
- When the external systems do not require real-time or continuous synchronization.
- When the data in the external system is not intended to be modified or written back to the CMDB.
- When the business process requires an external system to utilize data from the CMDB without the CMDB continuously managing that data.
Benefits of Data Push:
- Data Accessibility: Makes CMDB data widely available to different tools and teams.
- Improved Efficiency: Supports streamlined workflows across departments by making data readily available where needed.
- Decoupling: Separates data management concerns of the CMDB from other external systems.
- Flexibility: Enables integration with a variety of tools and services.
By understanding the principles of data push, organizations can effectively distribute and leverage their CMDB data for enhanced business performance.
