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Adding Tracking Information After Selling on eBay

Published in eBay Shipping Updates 2 mins read

To "post" something sold on eBay typically means preparing the item for shipment and updating the buyer with shipping details, including tracking information. Adding tracking is a crucial step after you've prepared your item for delivery.

Once your item is sold and ready to ship, providing tracking information to your buyer is a vital step. It helps keep the buyer informed about their delivery status and provides you with proof of shipment and delivery, which can be helpful for buyer protection programs.

Here are the steps to add a tracking number to a sold item on eBay, based on the process provided:

Steps to Add a Tracking Number

Follow these steps to update the order with shipping details after you have shipped the item:

  1. Tick the box next to the item(s) you want to add a tracking number to, and select Add tracking number.
  2. On the Add/Edit/Delete Tracking Number page, enter the tracking number provided by your shipping carrier.
  3. eBay helps streamline the process: If we can determine the service you're using, we'll pre-fill that information in the Carrier box. If not, you can select the carrier from the dropdown menu.
  4. After entering the tracking number and selecting the carrier, select Submit.

Once you submit the tracking information, eBay will notify the buyer that the item has been shipped and provide them with the tracking number so they can follow the delivery progress.

Adding tracking is a key part of the post-sale "posting" process, ensuring transparency and helping manage buyer expectations regarding delivery times. Remember that the full process of "posting" includes packaging the item securely, creating a shipping label (often purchased through eBay or directly from the carrier), and dropping off the package at the designated carrier location, in addition to adding the tracking details online.

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