Resetting your FamilyAlbum password is a straightforward process, whether you are currently logged into the app or not. You will receive an email with a link to help you set a new password.
Here are the steps based on your login status:
If You Are Logged In to the App
If you are already signed into your FamilyAlbum account, follow these steps to reset your password:
- Go to the Settings tab within the FamilyAlbum app.
- Tap on "Change Password".
- Select "Forgot your password?".
- Tap "SEND EMAIL".
An email containing a link to change your password will be sent to the email address associated with your FamilyAlbum account. Check your inbox and follow the instructions in the email.
If You Are Not Logged In
If you are not currently logged into your FamilyAlbum account and need to reset your password to gain access, follow these steps:
- When attempting to log in, tap "Member Log In".
- On the login screen, select "Forgot your password?".
This action will prompt the system to send an email to your registered email address. Open the email you receive and use the provided link to reset your password and regain access to your FamilyAlbum account.
Always ensure you are checking the correct email inbox associated with your FamilyAlbum account for the password reset link.
