Moving an Optical Network Terminal (ONT) box yourself is generally not recommended and often requires assistance from your internet service provider (ISP) to avoid service disruption or damage to equipment. However, here's the process, assuming you understand the risks and are proceeding with caution:
Important Considerations Before Proceeding:
- Contact Your ISP: The best course of action is to contact your ISP (e.g., Verizon FiOS, AT&T Fiber, etc.). They can advise you on the best approach, schedule a professional installation, and ensure your service continues uninterrupted. They might charge a fee for this service. Moving it yourself could violate your service agreement.
- Fragile Fiber Optic Cable: The fiber optic cable connecting to the ONT is very delicate. Kinking or bending it sharply can damage the fiber and require professional repair.
- Power Supply: ONT boxes require power. Ensure the new location has a suitable power outlet.
Steps (Proceed with Extreme Caution):
- Disconnect Power: Unplug the ONT box from its power outlet.
- Disconnect Network Cable: Disconnect the Ethernet cable running from the ONT to your router or other network device.
- Disconnect Fiber Optic Cable: This is the most critical step. Locate the green connector (or another color, depending on your provider) on the ONT. Gently unplug the fiber optic cable. Avoid pulling on the cable itself. Note: Some ONTs may have a locking mechanism that needs to be disengaged first. If there is a locking mechanism, do not attempt to force the connection.
- Remove from Wall (If Applicable): If the ONT is mounted to the wall, carefully detach it. Note how it's mounted so you can reattach it securely.
- Move to New Location: Transport the ONT carefully to its new location. Avoid bumps or jostling.
- Mount (If Applicable): If wall-mounting, secure the ONT to the wall in its new location.
- Reconnect Fiber Optic Cable: Very carefully reconnect the fiber optic cable to the ONT. Ensure the connector is fully seated. Do not force it.
- Reconnect Network Cable: Reconnect the Ethernet cable to your router or other network device.
- Reconnect Power: Plug the ONT back into the power outlet.
- Test: Allow the ONT to power up. Check for internet connectivity on your devices. If you have no connection, contact your ISP.
Why You Should Consider Professional Installation:
- Expertise: Technicians have the experience and tools to handle fiber optic cables without damage.
- Proper Tools: They have specialized tools for connecting and testing fiber optic connections.
- Troubleshooting: They can diagnose and fix any issues that arise during the move.
- Warranty: If you damage the equipment, you may be responsible for the cost of repair or replacement. A professional installation usually includes a warranty on the work.
In summary, while technically possible to move an ONT box yourself, it is strongly advised to contact your ISP due to the sensitive nature of the fiber optic cable and potential for service disruption. Improper handling can result in costly repairs and downtime.
