To close your Step Pay account, you'll need to repay your outstanding balance in full. Once everything is paid, you can close it directly through the CommBank app.
Here's a breakdown of the process:
- Repay the Outstanding Balance: Make sure all amounts owing, including any late fees, are paid completely. This includes ensuring that no further scheduled repayments are required.
- Close Through the CommBank App: Once the balance is cleared, you can initiate the closure process within the CommBank mobile application. Look for account management or closure options within the app.
Essentially, ensure there's no remaining debt and then proceed to close the account through the official CommBank app.
