To clear your Google Voice cache, follow these steps: you'll need to clear both the cache and data in your device's settings and, if issues persist, reinstall the app.
Here's a breakdown of the process:
-
Clear Cache and Data:
- Android:
- Go to the Settings menu on your Android device.
- Select Apps or Applications.
- Find Google Voice in the list of apps.
- Tap on Storage.
- Tap on Clear Cache.
- Tap on Clear Data (Note: Clearing data will remove your account information and may require you to sign in again).
- Android:
-
Reinstall the App (If Necessary):
- Android:
- Uninstall Google Voice from your device.
- Reinstall it from the Google Play Store.
- iOS (iPhone/iPad):
- Offloading the app or deleting and reinstalling may achieve a similar effect to clearing the cache. To offload: Go to Settings > General > iPhone Storage > Google Voice > Offload App. This preserves documents and data. To delete, tap Delete App. Then reinstall from the App Store.
- Android:
Why Clear Cache and Data?
Clearing the cache and data can resolve various issues with the Google Voice app, such as:
- App malfunctions or crashes
- Outdated information being displayed
- Storage issues
Important Considerations:
- Clearing data will remove your account information from the app. You will need to sign in again after clearing the data.
- If clearing the cache and data doesn't resolve the issue, try restarting your device before reinstalling the app.
- If you're experiencing persistent problems, check the Google Voice help resources or community forums for further assistance.