If your heating pump isn't turning on, especially if your boiler appears to have power, one specific issue to consider is a problem with the electrical wiring connected to the pump.
Potential Cause: Electrical Wiring Issues
A common reason why a heating pump fails to turn on, particularly when the boiler itself is still receiving power, is due to a fault in the electrical wiring that supplies power to the pump. The pump requires a proper electrical connection to operate, and if this connection is faulty, damaged, or corroded, the pump simply won't receive the necessary power to start.
What Could Be Wrong?
- Damaged Wires: The wires leading to the pump could be cut, frayed, or damaged.
- Loose Connections: The electrical terminals connecting the pump might be loose.
- Corrosion: Over time, connections can corrode, preventing proper electrical flow, especially in humid environments or on older pumps.
- Faulty Internal Wiring: Issues within the pump's own internal wiring or components.
The provided information indicates that if your boiler has power but your pump doesn't, there could be a problem with the electrical wiring.
The Solution: Call a Heating Engineer
Given the electrical nature of this potential issue, the recommended solution is to seek professional help.
The reference states: "The solution: You'll need to call a heating engineer to check the wiring for you."
What a Heating Engineer Will Do
A qualified heating engineer is equipped to safely diagnose and resolve electrical issues with your heating system pump.
- Inspection: They will thoroughly inspect the electrical connections and wiring from the boiler or power source to the heating pump.
- Testing: They can test the wiring to ensure it's carrying the correct voltage and that connections are secure.
- Repairs: If the wiring is repairable, they may be able to fix the damaged sections or connections on site.
- Replacement Recommendation: The reference mentions that if the pump is old and corroded, it's likely more cost-effective to replace the entire pump rather than attempting complex repairs. An engineer can advise on whether repair or replacement is the best course of action based on the pump's condition and the specific fault.
Addressing electrical issues requires expertise and should not typically be attempted by someone without proper training due to safety risks. Calling a professional ensures the problem is diagnosed correctly and resolved safely.