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What is Cultural Accommodation?

Published in Intercultural Communication 3 mins read

Cultural accommodation refers to the efforts made to integrate or adjust to differing cultural norms and practices, particularly to improve interaction. As defined by Beebe & Giles (1984), cultural accommodations are generally understood as:

  • Attempts to allow specific cultural practices within another culture.
  • Adjusting one's habitual expressive habits to facilitate communication with people from a different culture.

Essentially, it involves making conscious efforts to bridge cultural differences, either by making space for others' practices or by adapting one's own behaviors, especially in communication, to foster understanding and connection.

Key Components

Based on the definition provided (Beebe & Giles, 1984), cultural accommodation encompasses two primary facets:

  1. Permitting Cultural Practices: This involves creating an environment where specific cultural traditions, rituals, or behaviors from one group are permitted or supported within a different cultural context. It's about tolerance and integration at a group or societal level.
  2. Adjusting Communication Habits: This is a more interpersonal aspect, focusing on modifying one's own way of speaking, non-verbal cues, or interaction style to better communicate with individuals from a different cultural background.

Practical Examples

Cultural accommodation can manifest in various settings, from workplaces to social environments. Here are some examples illustrating the two aspects:

  • Allowing Cultural Practices:
    • A company providing a prayer room for employees of different faiths.
    • Schools recognizing and celebrating various cultural holidays.
    • Governments allowing traditional dress in official photographs.
    • Restaurants offering alternative menus to accommodate dietary restrictions based on religious or cultural beliefs.
  • Adjusting Communication Habits:
    • Speaking slower or using simpler vocabulary when talking to someone for whom your language is not their first language.
    • Researching and respecting different norms around eye contact, personal space, or physical touch in communication.
    • Adjusting the directness or indirectness of your speech based on the cultural communication style preferred by the other person.
    • Using gestures or visual aids more frequently if verbal communication is challenging.

Why is Accommodation Important?

Engaging in cultural accommodation is crucial for fostering positive intercultural interactions. By allowing practices and adjusting communication, individuals and groups can:

  • Reduce misunderstandings and conflict.
  • Build trust and rapport.
  • Create inclusive environments.
  • Improve collaboration and relationships across cultural divides.
Aspect Description Examples
Allowing Practices Creating space or permitting specific cultural norms/rituals within another. Providing prayer spaces, recognizing holidays, flexible dress codes.
Adjusting Communication Modifying one's own expressive habits to facilitate understanding. Adapting language use, adjusting non-verbal cues, respecting interaction styles.

Cultural accommodation, as defined, is a dynamic process involving both institutional or group-level permissions and individual-level adjustments aimed at facilitating smoother interaction in culturally diverse settings.

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