When your iPad Pro won't turn on, it can often be due to a few common issues ranging from power problems to software glitches.
According to experts, several factors can prevent your iPad Pro from turning on. These typically fall into two main categories: power-related issues and software-related issues.
Power Issues
One of the most frequent reasons an iPad won't turn on is simply that it's run out of battery. If your iPad Pro was heavily used or left idle for a long time without charging, the battery might be completely depleted.
- Needs Charging: The most basic step is to connect your iPad Pro to a power outlet using a known working charging cable and power adapter. Sometimes, it takes a few minutes of charging before the device responds or shows the charging screen.
- Replacement Battery Needed: If your iPad is older or has been experiencing battery life issues, the internal battery may no longer be capable of holding a charge sufficient to power the device on. A replacement battery might be necessary in this case.
Software Issues
Even if the battery has power, internal software problems can prevent the device from starting up correctly.
- Corrupted Files or Programs: Sometimes, specific corrupted files, applications, or programs can interfere with the operating system's ability to boot up.
- Outdated Software or OS Crash: An outdated software version or an operating system (OS) that has crashed can also cause the iPad to become unresponsive and fail to turn on. This might happen during or after a software update attempt or due to a critical error.
What to Try
Before considering repairs, try these common troubleshooting steps:
- Charge Your iPad: Plug it into a wall outlet for at least 30 minutes using the original or a certified cable and adapter. Ensure the outlet works.
- Force Restart: This can often resolve software glitches or crashes. The method varies slightly by model:
- For iPad models with a Home button: Press and hold both the Top (or Side) button and the Home button at the same time. Keep holding them until you see the Apple logo.
- For iPad models with Face ID (no Home button): Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Top button. Keep holding the Top button until you see the Apple logo.
- Connect to a Computer: If the iPad doesn't turn on after charging and a force restart, connect it to a computer with iTunes (on Windows or older macOS) or Finder (on newer macOS). The computer might recognize the iPad in recovery mode, allowing you to update or restore the software.
| Possible Cause | Description | Initial Action |
|---|---|---|
| Dead Battery | Battery is completely discharged. | Charge the iPad for at least 30 minutes. |
| Faulty Battery | Battery can no longer hold a sufficient charge. | Requires professional battery replacement. |
| OS Crash / Software Glitch | The operating system failed to start or encountered a critical error. | Perform a force restart. |
| Corrupted Software/Apps | Issues with system files or installed applications. | Connect to computer for possible software update or restore. |
| Outdated Software | OS version is too old or update failed. | Connect to computer to attempt software update via iTunes/Finder. |
If these steps do not resolve the issue, there might be a hardware problem beyond the battery, such as a damaged screen, internal component failure, or liquid damage, which would require professional service.
