To hard reset your iPad Pro when it's unresponsive, you can force it to restart using a specific sequence of button presses. This process restarts the device without erasing its data.
Steps to Hard Reset Your iPad Pro
Performing a hard reset is a simple procedure that can resolve issues like a frozen screen or an app that won't close. Follow these steps carefully:
- Press and quickly release the volume button closest to the top button.
- Press and quickly release the volume button farthest from the top button.
- Press and hold the top button until your device begins to restart. You will see the Apple logo appear, and then you can release the button.
Note: The "top button" is the one on the top edge of your iPad Pro (or on the side if holding it horizontally), often used for power/lock and Touch ID (if applicable). The volume buttons are typically located on the side.
When to Perform a Hard Reset
You might need to hard reset your iPad Pro if it:
- Is completely unresponsive.
- Has a frozen screen that won't respond to taps or swipes.
- Is stuck on a specific screen or logo.
- Is experiencing software glitches that a normal restart doesn't fix.
This procedure is a troubleshooting step and does not delete your personal data, apps, or settings.
