In IRIS Accounts Production, Error Code 9999 is a specific issue encountered when dealing with dormant accounts that have not been identified as 'amended/revised'.
Understanding Error 9999
Based on the provided information, Error 9999 occurs under very specific circumstances related to dormant company accounts being prepared in IRIS Accounts Production.
The core issue:
The error is triggered when the 'Original' member of the 'Original and Revised Data' dimension is used anywhere within the report for accounts that are dormant and are not marked as amended or revised.
Essentially, when preparing dormant accounts that are considered the original submission (not a revision), the system detects the inclusion of data specifically tagged as 'Original' using a particular data dimension, which is disallowed in this scenario.
Key Details and Cause
| Aspect | Description |
|---|---|
| Context | Dormant accounts. |
| Account Status | Accounts not identified as 'amended/revised'. |
| Cause of Error | Use of the 'Original' member of the 'Original and Revised Data' dimension anywhere in the report. |
| Result | The process has been terminated. |
| Severity | Prevents the completion of the accounts production process for these specific accounts. |
The reference explicitly states: "For accounts not identified as 'amended/revised', there must be no use of the 'Original' member of the 'Original and Revised Data' dimension anywhere in the report." Using this dimension member when it's not allowed is what causes the error.
Impact and Solution
When Error 9999 occurs, the accounts production process for the affected dormant accounts terminates. This means you cannot proceed until the error is resolved.
Solution/Next Steps:
The reference advises: "For more information, please contact IRIS support."
This indicates that resolving this error likely requires assistance from IRIS support staff. They can help identify where the 'Original' data dimension is being incorrectly applied within the dormant account report template or data, and guide you on how to rectify it.
While specific user steps to fix this without support aren't detailed in the reference, it implies a configuration or data tagging issue within the report template that needs expert intervention or specific guidance from the software provider.
In summary, Error 9999 in IRIS Accounts Production for dormant accounts (not amended/revised) means that the system detected the use of the 'Original' data dimension where it shouldn't be, halting the process. The recommended action is to contact IRIS support for assistance.
