The platinum rule in leadership emphasizes treating others as they would like to be treated, rather than treating them as you would like to be treated.
Understanding the Platinum Rule
Unlike the golden rule which focuses on treating others as you want to be treated, the platinum rule recognizes that individuals have different needs, preferences, and communication styles. It encourages leaders to be more adaptable and understanding in their interactions.
Key Aspects of the Platinum Rule
- Empathy: The platinum rule cultivates a deeper understanding of team members' perspectives.
- Respect: It acknowledges and respects individual differences and preferences.
- Communication: According to the provided reference, leaders should "show extra sensitivity and interest in knowing employees if they want to foster better communication and equity." This means actively listening and adapting communication styles to suit each team member.
- Equity: By recognizing individual needs, the platinum rule promotes a more equitable and inclusive work environment.
Practical Application
To effectively implement the platinum rule, leaders can:
- Get to Know Their Team: Understand each team member's personality, work style, and communication preferences.
- Adapt Their Approach: Adjust leadership styles to meet the specific needs of each individual.
- Practice Active Listening: Pay close attention to what team members are saying, both verbally and nonverbally.
- Seek Feedback: Regularly ask for feedback on their leadership style and how it can be improved.
Example
Consider two employees:
- Employee A prefers direct and concise communication.
- Employee B prefers more detailed explanations and a collaborative approach.
A leader applying the platinum rule would communicate directly with Employee A, providing clear instructions and expectations. For Employee B, the leader would take the time to explain the reasoning behind decisions and encourage input.
