Using the Smart Diagnosis feature on your LG dishwasher allows you to quickly troubleshoot potential issues directly through the LG ThinQ app. This system helps identify problems and suggests solutions, often before you even need to contact customer support.
To use the LG Smart Diagnosis feature on your dishwasher, follow these simple steps via the LG ThinQ app:
Steps to Run Smart Diagnosis
- Open the LG ThinQ App: Launch the LG ThinQ application on your smartphone or tablet.
- Navigate to Devices: From the bottom of the app home screen, find and tap the menu related to your connected devices. The reference indicates accessing a "Device enter menu" at the bottom of the app home screen.
- Select Smart Diagnosis: Within the device options or menu, tap Smart Diagnosis.
- Choose Your Dishwasher: Select your specific LG dishwasher from the list of connected products that appear to be assessed.
- Initiate Diagnosis: Once you've selected your dishwasher, the Smart Diagnosis will then begin.
The app will communicate with your dishwasher to detect any operational anomalies or errors. After the diagnosis runs, the app will provide information about the issue, if any, and potential steps to resolve it.
This process simplifies troubleshooting and helps you understand the status of your appliance efficiently.
