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How to Onboard Litter-Robot 4?

Published in Litter-Robot Setup 2 mins read

To onboard your Litter-Robot 4, you'll primarily use the Whisker app, enabling you to control and monitor your Litter-Robot remotely. Here's a step-by-step guide:

Steps for Onboarding Litter-Robot 4

  1. Enable Bluetooth: Ensure Bluetooth is enabled on your mobile device. The Whisker app uses Bluetooth to connect with your Litter-Robot during the initial setup.

  2. Put Litter-Robot 4 into Setup Mode: Follow the instructions in the Litter-Robot 4 manual (or the Whisker app prompts) to activate the setup mode. This typically involves pressing and holding a specific button or combination of buttons on the Litter-Robot itself.

  3. Open the Whisker App: Download and open the Whisker app (available on iOS and Android). If you don't have an account, you'll need to create one.

  4. Log In to the Whisker App: Use your credentials to log in to the Whisker app.

  5. Add a New Robot: Tap the "+" button (or similar icon) within the app to initiate the process of adding a new Litter-Robot.

  6. Select Litter-Robot 4: Choose the Litter-Robot 4 icon from the list of available devices. This will guide you through the specific onboarding process for your Litter-Robot 4.

  7. Follow the In-App Instructions: The Whisker app will provide detailed instructions for connecting your Litter-Robot 4 to your Wi-Fi network and completing the setup. This may involve entering your Wi-Fi password and naming your Litter-Robot.

Troubleshooting Tips:

  • Bluetooth Issues: If the app can't find your Litter-Robot, double-check that Bluetooth is enabled and that the Litter-Robot is in setup mode.
  • Wi-Fi Connectivity: Make sure your Wi-Fi network is stable and that you're entering the correct password. The Litter-Robot only supports 2.4 GHz Wi-Fi networks.
  • App Permissions: Ensure the Whisker app has the necessary permissions (location, Bluetooth) enabled in your phone's settings.
  • Refer to the Litter-Robot 4 Manual: Consult the printed or digital manual for specific troubleshooting steps related to the onboarding process.
  • Contact Whisker Support: If you encounter persistent issues, reach out to Whisker customer support for assistance.

By following these steps and tips, you should be able to successfully onboard your Litter-Robot 4 and begin enjoying its automated cleaning features.

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