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What is MSP HR?

Published in Managed Services 2 mins read

MSP HR refers to the Human Resources aspects within a Managed Service Program (MSP). An MSP is a service where a recruitment outsourcing business takes on the primary responsibility of managing the sourcing, engagement, and administration of temporary, contract, and other non-permanent workers. Therefore, MSP HR encompasses all HR-related functions for this contingent workforce.

Key HR Responsibilities Within an MSP

Here's a breakdown of the HR responsibilities often managed within an MSP framework:

  • Sourcing and Recruitment: Managing the entire recruitment process for temporary staff, from job postings to candidate selection.

  • Onboarding: Ensuring a smooth onboarding experience for contingent workers, including paperwork, training, and system access.

  • Compliance: Managing compliance with labor laws and regulations related to temporary employees. This can include background checks, drug screenings, and adherence to wage and hour laws.

  • Performance Management: Implementing processes for monitoring and evaluating the performance of temporary staff.

  • Offboarding: Handling the offboarding process for temporary workers, including exit interviews and termination paperwork.

  • Payroll and Benefits Administration: Managing payroll processing and benefits administration for eligible contingent workers.

General Program Management

According to the reference, general program management is a key responsibility that falls under an MSP service, which extends to HR-related functions within the program.

Benefits of MSP HR

Implementing an MSP with a strong HR component can offer several benefits:

  • Cost Savings: Streamlining HR processes can lead to significant cost savings in recruitment and administration.

  • Improved Compliance: MSPs can help ensure compliance with complex labor laws, reducing the risk of fines and penalties.

  • Increased Efficiency: Centralized management of contingent workforce HR functions can free up internal HR staff to focus on strategic initiatives.

  • Better Talent Acquisition: Access to a wider pool of qualified candidates through the MSP's recruitment network.

In essence, MSP HR is about strategically managing all human resources functions for your temporary, contract, and non-permanent workforce through an outsourced provider.

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