To reset a Moto G Power, particularly if you're locked out or experiencing system issues, you can perform a factory reset through the recovery menu.
Here are the steps based on the provided information:
Factory Reset via Recovery Mode
This method is useful when you cannot access the phone's settings or need a deeper reset.
- Power Off the Phone: Ensure your Moto G Power is completely shut down.
- Access Boot Options: With the phone powered off, simultaneously press and hold the Volume Down button and the Power button until the device turns on and displays a boot options screen.
- Enter Recovery Mode: Press the Power button to restart the phone and enter Recovery mode. (Note: The boot options screen typically lets you select Recovery mode using volume keys and confirm with Power, but the reference states to press Power after the device turns on to restart into Recovery mode. Follow this instruction as given).
- Navigate to Wipe Data: Once in Recovery mode, use the volume buttons to scroll through the options. Find and highlight "wipe data/factory reset".
- Select Option: Press the Power button to select the highlighted option.
- Confirm Reset: The phone will likely ask for confirmation that you want to erase all data. Use the volume buttons to highlight "Yes" (or a similar confirmation) and press the Power button to proceed.
Your phone will then perform the factory reset, erasing all user data and restoring the device to its original factory settings.
Important Considerations:
- Performing a factory reset will erase all data on your phone, including apps, photos, videos, music, accounts, and system data.
- Ensure you have backed up any important data before proceeding, if possible.
- You will need to sign back into your Google account after the reset. If your Google account was previously linked to the phone with device protection enabled, you may need to enter the associated email and password during setup.
This process focuses on the hard reset method accessible when the phone is off. It is a standard troubleshooting step for significant software issues or before selling/giving away the device.
