The primary nurse's role is to provide responsive care to patients and their families, addressing both their physical and emotional needs through phone calls and home visits. They are also responsible for adeptly handling case management, symptom management, and crisis situations.
Key Responsibilities of a Primary Nurse:
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Patient and Family Support:
- Provide prompt response to patient and family needs.
- Offer emotional support and address concerns.
- Communicate effectively to ensure understanding and comfort.
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Case Management:
- Coordinate patient care plans.
- Liaise with other healthcare professionals.
- Ensure continuity of care across different settings.
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Symptom Management:
- Assess and manage patient symptoms effectively.
- Educate patients and families on symptom management strategies.
- Adjust care plans as needed based on symptom progression.
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Crisis Intervention:
- Respond quickly and effectively to crisis situations.
- Implement appropriate interventions to stabilize patients.
- Provide emotional support during crises.
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Home Visits & Phone Consultations:
- Conduct in-home assessments and interventions.
- Utilize phone calls for ongoing support, education and monitoring.
In essence, the primary nurse acts as a central point of contact and a consistent caregiver, ensuring comprehensive and coordinated care for patients and their families. They are proactive problem solvers, adept at managing complex situations and providing compassionate support.