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How to Check Office 365 SMTP Settings?

Published in Office 365 3 mins read

Checking your Office 365 SMTP settings involves verifying the server address, port, authentication method, and other parameters required to send emails through Office 365. Here's how you can do it:

Here's a breakdown of the key Office 365 SMTP settings:

  • Server Address: smtp.office365.com
  • Username: Your Office 365 email address (e.g., [email protected])
  • Password: Your Office 365 password
  • Port Number: 587 (with TLS)
  • Authentication: Required (usually STARTTLS or TLS)
  • Sending Limits: Subject to Microsoft's policies; generally around 10,000 emails per day, but it's best to consult the official Microsoft documentation for the most up-to-date limits.

You can check these settings within any application or service you're using to send emails via Office 365 SMTP. Here's the general approach:

  1. Access the SMTP settings within your application or service. This is typically found in the email settings, outgoing mail configuration, or similar section.
  2. Verify the Server Address: Ensure the SMTP server address is set to smtp.office365.com.
  3. Verify the Port: Confirm that the port number is set to 587.
  4. Verify Username and Password: Double-check that you are using your full Office 365 email address as the username and your correct Office 365 password.
  5. Verify TLS/STARTTLS: Ensure that TLS (Transport Layer Security) or STARTTLS encryption is enabled. This is crucial for secure communication.

Example using a generic email client:

Setting Value
Outgoing Server smtp.office365.com
Port 587
Username [email protected]
Password YourOffice365Password
Security STARTTLS

Troubleshooting:

  • Incorrect Settings: Double-check all settings for typos.
  • Firewall Issues: Ensure your firewall isn't blocking port 587.
  • App Password (if MFA is enabled): If you have multi-factor authentication (MFA) enabled on your Office 365 account, you might need to create an app password specifically for the application you are using to send emails. This is a separate password generated within your Office 365 account settings.
  • Account Restrictions: Ensure your Office 365 account isn't restricted from sending emails due to exceeding sending limits or other policy violations. Contact your Office 365 administrator if you suspect this is the case.

By carefully verifying these settings and troubleshooting any issues, you can ensure that your application or service can successfully send emails through Office 365 SMTP.

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