The process for adding a beneficiary to your KeyBank account depends on the type of account you're referring to. This response assumes you're asking about adding a beneficiary for ACH (Automated Clearing House) transfers within KeyNavigator, KeyBank's online banking platform for businesses.
To add a beneficiary for ACH transfers in KeyNavigator:
- Access the Beneficiary Address Book (BAB): This feature is located within the ACH Menu.
- Add the BAB Widget (Optional): For easy access, you can add the Beneficiary Address Book as a widget to your ACH Home page. Use the "Add Widget" dropdown menu to do this.
- Manage Contacts: The BAB widget displays all your contacts available for payments or templates.
- Customize Your View: You can change the view of the BAB widget using the dropdown box on the right side. You can also add or delete columns by clicking the gear icon. This will allow you to tailor the display to your specific needs.
- Add the Beneficiary: Unfortunately, the provided documentation does not outline the exact steps to add a beneficiary. You'll likely find an "Add Contact," "Add New," or similar button within the Beneficiary Address Book or the BAB widget. Click this button and enter the required information for the beneficiary, such as their name, address, bank account details, and any other requested information.
Important Considerations:
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Contact KeyBank Directly: For specific instructions and assistance on adding a beneficiary to your particular type of KeyBank account, it's best to contact KeyBank directly. They can provide personalized guidance and ensure you're following the correct procedures. The steps above are based on the KeyNavigator ACH User Guide.
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Account Type Matters: Adding a beneficiary to a checking or savings account for the purpose of inheritance is a different process than adding a beneficiary for ACH transfers. If you are talking about inheritance/estate planning, you will need to contact KeyBank directly or visit a branch.
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Required Information: Be prepared to provide accurate information about the beneficiary, including their full legal name, address, bank name, bank routing number, and bank account number.
