To add an external account to KeyBank for transfers, you'll need to do it through KeyBank's online or mobile banking platform.
Here's how:
- Log in to Online or Mobile Banking: Access your KeyBank account through the website or the mobile app.
- Navigate to Pay & Transfer: Look for a "Pay & Transfer" or similar section within the online or mobile banking interface.
- Select Make a Transfer: Choose the option to initiate a transfer.
- Add External Account: In the "From Account" drop-down menu, select "Add External Account." If this option isn't immediately visible, look for a link or button that says something similar, such as "Add an Account" or "+ Add Account".
- Follow the Instructions: KeyBank will guide you through the process of adding your external account, which typically involves providing the account and routing numbers. You may also need to verify the account through a trial deposit process (KeyBank sends small amounts to your external account, and you confirm the amounts with them).
Important Considerations:
- Account Verification: KeyBank uses a verification process to confirm you own the external account. This is usually done through trial deposits. Check your external account for these deposits within 1-3 business days after adding the account, then confirm the amounts with KeyBank.
- Transfer Limits: Be aware of any transfer limits KeyBank has in place for external accounts.
- Processing Times: Allow sufficient time for transfers to complete, as they might not be instantaneous.
