To return an item using a parcel locker, scan your QR code to open the locker and place your parcel inside.
Here's a more detailed breakdown:
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Obtain a QR Code: You will typically receive a QR code as part of the return process. This could be sent to you via email, within an app, or provided by the retailer from whom you purchased the item. Ensure you have this code readily available on your smartphone or a printed copy.
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Locate the Parcel Locker: Find the designated parcel locker location. This information should be provided along with your QR code.
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Scan the QR Code: At the parcel locker terminal, there will be a scanner. Position your QR code in front of the scanner. The locker system should recognize your code.
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Open Locker: After successful scanning, a locker door will automatically open.
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Place Your Parcel: Carefully place your packaged item inside the open locker. Ensure the parcel is securely inside.
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Close the Locker Door: Firmly close the locker door. The system might provide confirmation on the screen that the return process has been initiated.
Important Considerations:
- Packaging: Ensure your item is properly packaged for return, according to the retailer's instructions. This usually involves using the original packaging if possible, or a sturdy box with adequate padding.
- Labeling: If the retailer requires a return label, make sure it is securely attached to the outside of the package before placing it in the locker.
- Size Restrictions: Be aware of any size or weight limitations for the parcel locker. Your package must fit comfortably inside the designated locker. If your parcel is too large, you may need to use a different return method.
- Confirmation: After placing your parcel in the locker, you may receive a confirmation email or notification that your return has been processed. Keep this confirmation for your records.
- Alternative Return Options: Keep in mind that you may have the option to return your item at a designated shop by showing your QR code to a staff member who will handle the rest of the process.
