To send a check to a lockbox, you simply mail it to the merchant's lockbox address, just as you would with any other piece of mail. Here's a breakdown of the process:
Understanding Lockboxes
A lockbox is a secure postal address a company uses to receive payments. Instead of mailing payments to a merchant's business address, customers mail it to the merchant's lockbox address. Customer payments arrive just like regular mail. From there, bank staff picks up the contents several times per day, bring them to the bank at which the merchant has an account, and process all the checks. (Reference: 18-Jun-2019)
Steps to Sending a Check to a Lockbox
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Obtain the Correct Lockbox Address: This is the most crucial step. The company you are paying should provide the correct lockbox address on their invoice or statement. Verify you have the most up-to-date address.
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Make the Check Payable to the Correct Entity: The check should be made out to the company or entity specified on the invoice or statement.
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Include any Required Information: Many companies use lockboxes to process large volumes of payments. They often require specific information on the check or a payment stub to ensure proper credit. This may include:
- Account number
- Invoice number(s)
- Customer ID
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Prepare the Envelope: Write the lockbox address clearly and accurately on the envelope. Double-check that you haven't made any errors.
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Add Postage: Affix sufficient postage to the envelope.
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Mail the Check: Deposit the envelope in a mailbox or take it to the post office.
Important Considerations
- Accuracy is Key: Mistakes in the address or on the check itself can cause delays in processing your payment.
- Confirmation: If you are concerned about your payment being received, consider sending it via certified mail with return receipt requested. This provides proof that the payment was delivered.
- Timeliness: Mail your payment with enough lead time to ensure it arrives by the due date. Consider postal service delays, especially around holidays.
- Do Not Send Cash: Never send cash to a lockbox.
By following these steps, you can ensure your check is properly sent and processed through the recipient's lockbox system.
