Why is my Drinkwell Mini Pet Fountain Not Flowing?

Your Drinkwell Mini pet fountain might not be flowing due to several common issues, primarily related to power, the pump, or obstructions. Let's troubleshoot!

Potential Causes and Solutions

Here's a breakdown of the most likely reasons your fountain isn't flowing, and how to fix them:

• Power Issues:

  • Outlet Problems: The simplest fix is often the best.
    • Action: Try unplugging the fountain and plugging it back into the same outlet. This can sometimes reset the pump.
    • If that doesn't work, try a different outlet to rule out a faulty power source.
  • Damaged Cord: Your pet may have been chewing on the cord.
    • Action: Carefully inspect the entire length of the cord for any frayed or exposed wires. If you find damage, immediately discontinue use and replace the fountain or cord (if replaceable). Electrical safety is paramount.

• Pump Problems: The pump is the heart of the fountain.

  • Pump Not Primed: Sometimes, the pump needs a little help to start.
    • Action: Ensure the water level in the fountain is sufficient to fully submerge the pump. The pump needs water to prime and begin pumping.
  • Pump is Clogged: Hair, debris, and mineral buildup can clog the pump.
    • Action: Disassemble the pump (refer to your Drinkwell Mini's instruction manual for specific instructions). Clean all parts thoroughly, including the impeller (the rotating part inside the pump), with a small brush or cotton swab. Rinse well before reassembling.
  • Impeller Issues: The impeller might be damaged or misaligned.
    • Action: Inspect the impeller for any cracks or damage. Ensure it spins freely. If it's damaged, you may need to replace the pump. Make sure the impeller is correctly seated during reassembly.

• Water Level:

  • Low Water Level: If the water level is too low, the pump won't be able to draw water.
    • Action: Fill the fountain to the recommended water level. Regularly check and refill the fountain as needed.

• Filter Issues:

  • Clogged Filter: A severely clogged filter can restrict water flow.
    • Action: Replace the filter according to the manufacturer's recommendations (usually every 2-4 weeks, depending on usage and water quality).

Troubleshooting Steps: A Checklist

1. Power:
   • [ ] Check the outlet.
   • [ ] Inspect the cord for damage.
2. Water Level:
   • [ ] Ensure the fountain is filled to the appropriate level.
3. Pump:
   • [ ] Ensure the pump is fully submerged.
   • [ ] Disassemble and clean the pump.
   • [ ] Check the impeller for damage and proper alignment.
4. Filter:
   • [ ] Replace the filter if it's dirty.

Important Considerations

• Regular Cleaning: Clean your Drinkwell Mini fountain regularly (at least weekly) to prevent buildup and ensure optimal performance.
• Manufacturer Instructions: Always refer to your Drinkwell Mini's instruction manual for specific cleaning and maintenance instructions.

By systematically checking these areas, you should be able to pinpoint the reason why your Drinkwell Mini pet fountain isn't flowing and get it working again.