Defining the problem clearly is a crucial first step in any research or decision-making process. Based on the provided reference, the key tasks involved in problem definition are discussions with decision-makers, qualitative interviews with industry experts and other knowledgeable individuals, and the analysis of readily available secondary data.
Understanding the Tasks in Problem Definition
Problem definition sets the stage for subsequent research or action. It ensures that the right problem is being addressed, saving time, resources, and effort. The tasks outlined are designed to gather diverse perspectives and existing information to form a comprehensive understanding.
Let's delve deeper into each task:
H3: Discussions with Decision-Makers
Engaging directly with those who will use the research findings or make decisions is paramount. This task involves:
- Understanding their perspective on the problem.
- Identifying the decisions they face.
- Clarifying their information needs.
- Gauging their expectations from the research or problem-solving effort.
These discussions help align the problem definition with the practical needs and goals of the organization or project.
H3: Qualitative Interviews with Experts
Tapping into the knowledge of industry experts and other knowledgeable individuals provides valuable context and insights that decision-makers may not have. This includes:
- Interviewing industry veterans for historical context and trends.
- Consulting academics or researchers familiar with the domain.
- Speaking with frontline personnel who deal directly with the issue.
These interviews can reveal nuances, common pitfalls, and potential underlying causes of the problem.
H3: Analysis of Readily Available Secondary Data
Secondary data refers to information that has already been collected for other purposes. Analyzing this data offers a quick and cost-effective way to gain initial insights. Relevant secondary data sources might include:
- Company internal reports (sales figures, customer data, etc.).
- Industry reports and publications.
- Government statistics.
- Academic studies and literature.
Reviewing this data helps to:
- Understand the market or environment.
- Identify potential symptoms of the problem.
- Formulate initial hypotheses.
- Determine if the problem is unique or widespread.
Note: The tasks involved in problem definition consist of discussions with decision- makers, qualitative interviews with industry experts and other knowledgeable individuals, and analysis of readily available secondary data.
Summary of Problem Definition Tasks
The process combines internal perspectives, external expertise, and existing information to build a robust definition. Here is a summary:
| Task | Description | Primary Goal |
|---|---|---|
| Discussions with Decision-Makers | Meeting with stakeholders who require the solution or information. | Understand decision context and information needs. |
| Qualitative Interviews with Experts | Talking to knowledgeable individuals inside and outside the organization. | Gain industry insights and different perspectives. |
| Analysis of Readily Available Secondary Data | Reviewing existing reports, statistics, and literature. | Gather background information and identify trends. |
By executing these tasks, researchers and problem-solvers can move from a vague sense of an issue to a clear, actionable problem statement.
