In Managing Successful Programmes (MSP), a program is defined as a temporary, flexible organization created to coordinate, direct, and oversee the implementation of a set of related projects and transformational activities to deliver an organization's strategic objectives.
Here's a breakdown of that definition:
- Temporary: Programs have a defined start and end date. They are not permanent organizational structures.
- Flexible Organization: The program structure is adaptable and can be adjusted as the program progresses and its needs evolve. This allows it to respond effectively to changes in the environment or within the project portfolio.
- Coordinates, Directs, and Oversees: A program provides a framework for managing multiple related projects. It ensures that these projects are aligned with the overall strategic goals and are working together efficiently. The program management office or team actively manages interdependencies, resolves conflicts, and ensures consistent standards across projects.
- Set of Related Projects and Transformational Activities: Programs are not just about managing individual projects; they also encompass transformational activities designed to achieve a significant change in the organization. These activities might include process improvements, organizational restructuring, or technological upgrades. The projects within a program contribute to this overall transformation.
- Deliver Organization's Strategic Objectives: This is the ultimate goal of a program. It exists to contribute to the achievement of the organization's strategic goals, such as increasing market share, improving customer satisfaction, or reducing costs. The program's benefits and outcomes should directly support these high-level objectives.
In essence, a program provides a higher level of management and coordination compared to managing individual projects in isolation. It focuses on delivering strategic benefits and achieving transformational change across the organization. A program often has a lifecycle that can span several years as it works to achieve significant organizational change.