Project handover is the process of transferring completed project tasks, deliverables, and responsibilities from the project manager and team to the designated deliverable owner(s), typically someone in another department or operational unit.
Understanding Project Handover
The handover marks a critical transition point in the project lifecycle. It signifies the formal completion of the project from the project team's perspective and the start of the deliverable's operational use and maintenance. It's not just about physically passing on the finished product; it's about transferring knowledge, resources, and accountability.
Key Elements of a Successful Project Handover:
A successful handover includes several vital components:
- Documentation: Comprehensive documentation is crucial. This includes:
- Project plans
- Technical specifications
- User manuals
- Training materials
- Maintenance procedures
- Troubleshooting guides
- Knowledge Transfer: The project team must effectively transfer their knowledge about the deliverable to the new owner. This can be achieved through:
- Training sessions
- Workshops
- Mentoring
- Shadowing
- Transition Planning: A detailed transition plan outlines the steps required to smoothly transition the deliverable into its operational environment.
- Communication: Clear and consistent communication is essential throughout the handover process. Regular updates and feedback sessions ensure everyone is informed and aligned.
- Support and Maintenance: Define the ongoing support and maintenance responsibilities, including contact information for key personnel.
Why is Project Handover Important?
- Ensures continuity: A well-executed handover guarantees that the deliverable continues to function as intended after the project team disbands.
- Reduces risks: Proper documentation and knowledge transfer minimize the risk of operational issues or failures.
- Maximizes value: By ensuring the deliverable is properly used and maintained, the handover maximizes its value and return on investment.
- Accountability: Clarifies who is responsible for the deliverable moving forward.
Example of Project Handover
Imagine a project team that developed a new software application. The project handover would involve:
- Providing the IT department (the deliverable owner) with the complete source code and database schemas.
- Training IT staff on how to administer and maintain the application.
- Creating user manuals for end-users.
- Providing a detailed troubleshooting guide.
- Establishing a support agreement for ongoing maintenance and updates.
Conclusion
In essence, project handover is the structured transition of a project's accomplishments, knowledge, and responsibilities to the appropriate stakeholders for continued use, maintenance, and benefit realization. It is a crucial step to ensure the project's long-term success.
