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How to Change Close-Ended Questions?

Published in Question Design 3 mins read

To change close-ended questions into open-ended ones, focus on altering the question's structure and using specific interrogative words.

Here's a detailed approach:

Understanding Close-Ended vs. Open-Ended Questions

Before diving in, let's clarify the difference:

  • Close-ended questions typically elicit a "yes" or "no" response, or a very short, specific answer.
    • Example: "Did you enjoy the movie?"
  • Open-ended questions encourage more detailed and thoughtful responses.
    • Example: "What did you enjoy most about the movie?"

Methods to Change Close-Ended Questions

According to the provided reference, you can convert closed questions to open ones by:

  1. Changing the question stem: Alter the way the question is phrased to invite a more expansive answer.
  2. Using interrogative words: Replace words that solicit a limited response with words like what, why, or how.

Practical Examples:

Close-Ended Question Open-Ended Question Explanation
"Are you feeling okay?" "How are you feeling?" The shift from "are" to "how" invites a broader range of responses.
"Did you finish the task?" "What steps did you take to complete the task?" The question now encourages explaining process rather than just confirming completion.
"Is the product good?" "Why do you find the product effective/ineffective?" or "How could the product be improved?" Instead of a simple "yes" or "no", "why" and "how" lead to explanations and suggestions.
"Do you like this?" "What aspects of this do you like/dislike?" or "How does this compare to others you have experienced?" The original invites a basic preference, while the modified questions prompt detailed analysis and comparison.
"Will you attend?" "What are your thoughts about attending?" or "How likely are you to attend and why?" By asking for "thoughts" or using "how likely", the answer will extend beyond a yes/no response.

Tips for Effective Conversion:

  • Think about the purpose: What kind of information are you trying to gather?
  • Start with 'what,' 'why,' or 'how': These words naturally lead to open-ended responses.
  • Avoid 'yes'/'no' structures: Rephrase questions to avoid a binary response.
  • Use follow-up questions: Once someone provides an initial answer, you can dig deeper with additional open-ended questions.
  • Be patient and listen: Open-ended questions require more time and thought.

By using these methods, you can effectively transform close-ended questions into open-ended ones, promoting richer conversations and gaining deeper insights.

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