To return an END. online order to an END. store, you need to bring your online order items with their packaging, a completed returns form requesting a refund or exchange, and the in-store team will process it.
Returning items purchased online can sometimes be convenient by bringing them back to a physical store location. END. offers this option for online orders, allowing you to avoid shipping the items back. This process requires a few key steps to ensure your return is handled smoothly and efficiently by the in-store team.
Here’s a breakdown of the process based on the information provided:
Steps for Returning Your Online Order In-Store
Follow these steps when taking your online order items back to an END. store for return:
- Visit an END. Store: You must bring your online order and the item's original packaging to any END. store location.
- Prepare Your Paperwork: Make sure to bring along a completed returns form. This form should clearly state whether you are requesting a Refund or an Exchange for the items you are returning.
- In-Store Processing: Once our In-Store Team accepts your return at the store location, your return will be processed.
- Confirmation: You will receive an email confirming that your return is being processed after the in-store team accepts it.
It is essential to have all necessary items and documentation with you when you visit the store to ensure your return can be processed on the spot.
For further details, you can refer to the original source: Can I return My Order to an END. Store
Remember to check the specific return policy details, such as time limits for returns, condition of items accepted, and any exclusions, on the END. website or the returns form itself.
