For Field + Supply purchases, approved returns must be shipped directly back to the original seller and meet specific conditions to be eligible for a refund or exchange.
Key Aspects of the Field + Supply Return Policy
Based on the F+S RETURN/EXCHANGE POLICY, here are the essential points regarding returning items purchased through Field + Supply:
- Direct Return to Seller: Unlike returning to a central facility, returns must be sent directly back to the individual seller from whom you purchased the item.
- Obtaining the Return Address: Field + Supply will provide the correct return shipping address for the seller upon request. You must contact them to get this address before shipping your return.
- Condition of Returned Items: Items must be returned in a specific state to be eligible for a refund or exchange. These conditions are crucial:
- Unused: The item must not have been used.
- Original Condition: The item must be in the same condition as when you received it.
- Original Packaging: The item must be returned in its original packaging.
Failing to meet these conditions may void your eligibility for a refund or exchange.
Return Eligibility Requirements
To simplify the eligibility criteria, you can refer to the table below:
| Requirement | Description | Status |
|---|---|---|
| Shipping Address | Obtain address directly from Field + Supply | Required |
| Item Condition | Must be unused | Required |
| Item Condition | Must be in original condition | Required |
| Packaging | Must be returned in original packaging | Required |
Meeting all these requirements is necessary for your return to be processed for a refund or exchange according to the policy.
