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How do I remove the Ring camera when I move?

Published in Ring Camera Management 2 mins read

Here's how to remove your Ring camera when you move, ensuring it's ready for its new location or owner:

Steps to Remove Your Ring Camera

You can remove your Ring camera through the Ring app by following these steps:

  1. Open the Ring App: Launch the Ring app on your smartphone or tablet to access the main dashboard.
  2. Access Device Settings: Locate the camera you want to remove, tap the more (•••) icon on the camera preview to access its options.
  3. Open Device Settings: Tap on Settings. Next, locate and tap on Device Settings.
  4. Navigate to General Settings: Then, tap on General Settings.
  5. Remove Device: Find and tap the Remove Device option.
  6. Choose Event Saving Option: You will be asked if you want to Keep Events. Selecting this option will save your existing video recordings.
  7. Deactivate Device: Finally, confirm by tapping Deactivate Device.

This process will remove your Ring camera from your account, making it ready for a new setup.

Important Considerations When Removing Your Ring Camera

  • Video Recordings: When you choose the Keep Events option during device removal, your existing video recordings are saved. Be aware that if you don't keep the events, they may be deleted.
  • Account Access: Removing a device from your Ring account prevents it from sending notifications or being accessed through your account.
  • Transferring ownership: Once removed, the device is ready for a new owner to set up with their account.

By following these steps, you can successfully remove your Ring camera from your account when moving.

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