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How Do I Restart My Samsung Phone When It Is Not Working?

Published in Samsung phone restart 2 mins read

When your Samsung phone isn't working, such as being frozen or unresponsive, the most common way to restart it is by performing a force reboot using specific physical buttons.

Force Restarting Your Samsung Phone

If your screen freezes or your device becomes unresponsive during use, you can perform a force restart. This method is similar to pulling the battery out of older phones but is done using a button combination. It safely shuts down and restarts your phone without affecting your data.

Here's how to do it:

  • Locate the Buttons: Find the Side key (sometimes called the Power button) and the Volume down key on your Samsung phone. They are typically on the sides of the device.
  • Press and Hold: Hold both the Side key and Volume down key simultaneously.
  • Keep Holding: Continue holding both keys down. This might take 10-20 seconds.
  • Wait for Restart: Your phone should vibrate and the Samsung logo will appear on the screen. This indicates that the device is restarting.
  • Release Buttons: Once you see the logo, you can release the buttons.

Your phone should now boot up normally. This method is specifically designed for situations where the touch screen is not responding or the device is completely frozen.

When to Use a Force Restart

Use this method when your Samsung phone:

  • Is completely unresponsive to touch.
  • Has a frozen screen that won't change.
  • Is stuck on a particular app or screen.
  • Doesn't turn off using the standard power options.

If your phone has issues after restarting, such as repeatedly freezing or failing to boot up, there might be a different problem requiring further troubleshooting or repair.

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